Possibilities, System Rules & Tools
∞
Inventory Accuracy Checkpoints
4X
Dedicated & Solutions-Based
100%
Picking Accuracy & On-Time Outbound
99.97%
B2C Fulfillment
Experience all the advantages of B2C Fulfillment Services with OpsEngine in Los Angeles.
What are B2C Fulfillment Services?
OpsEngine's B2C fulfillment services refer to the process of fulfilling orders directly to individual consumers from a business. This includes processes such as picking, packing, and shipping of products to individual customers who have made purchases through online retail platforms or other channels.
At OpsEngine B2C fulfillment services are tailored to meet the unique needs of business-to-consumer operations, ensuring efficient and timely delivery of products to end-users.
B2C Fulfillment Service Advantages
Robust Warehouse Management System
Our warehouse management software includes an inventory management and shipping system, allowing brand owners to track the inventory with real-time accuracy.
Cost-Effectiveness
Outsourcing B2C fulfillment services is cost-effective for businesses, as it eliminates the need for investing in warehousing, packaging materials, and shipping logistics.
Increased Sales Opportunities
By providing seamless order fulfillment with Ops Engine, businesses can capitalize on sales opportunities of the B2C industry, maximizing revenue potential.
Global Reach with Fast Shipping Options
B2C businesses have wide access to customers across different regions by leveraging our distribution center and shipping partners. We offer fast and reliable shipping options, enhancing the customer experience and expanding their market reach.
Scalability to Adapt to Fluctuating Demand
In the frames of B2C fulfillment services Ops Engine offers solutions to easily adjust the operations to manage high demand during the peak seasons. We easily handle order volume changes without the need of significant investments in staffing and operational processes.
Focus on Core Business Activities
Outsourcing B2C fulfillment to Ops Engine allows businesses to focus on their core activities, such as product development and marketing. By delegating the order fulfillment to Ops Engine’s experts, businesses can concentrate on growing their business.
What Our Customers Say About Us
Ops Engine is a true extension of our operations team. Their commitment makes us feel like more than just a client with a checklist. This partnership has saved us significant time, money, and energy. Finding such dedication and expertise is rare in the operations world.
Amy, Founder & CEO
CPG Brand
Working with Ops Engine has been an absolute pleasure! As a small business, we have unique needs, and they have been incredibly accommodating every step of the way. We consider ourselves lucky to be partnered with such a dedicated and knowledgeable team.
Pio, Co-Founder
NFT Brand
Switching to OpsEngine has been one of the best decisions we have made for our business. We communicate directly with the warehouse team and are immediately informed of any issues. They've helped us overcome significant challenges.
Jaclyn, Founder and CEO
Supplement Brand
My experience with Ops Engine has been nothing short of spectacular. Over my 10+ year career running operations and logistics, I have never encountered a warehouse provider as willing to be so hands-on and show genuine care in their clients' businesses.
Ryan, Founder & Principal
Operations Consultant
Working with OpsEngine has been an outstanding experience. I see firsthand, as a vendor, how they treat their partners and, most importantly, their customers. They are incredibly reliable, communicate effectively, and are dedicated to their customers.
Kandace, Sr. Manager
Passport Shipping
Finding an 3PL is not easy, because you need somebody to trust and who is able to think along with us, and many other components for the right fit. I would highly recommend Ops Engine if you are looking for a 3PL that will act as your operations department!
Danielle, Founder & CEO
Pet Brand
What Our Customers Tell About Us
1
Brand Discovery
During the initial meet-and-greet phase, we have an onboarding call with our client. This session serves as an opportunity for both parties to familiarize themselves with each other.
2
Signing the Service Agreement
After mutual agreement, the necessary documents are prepared, and then the service contract is signed.
3
Planning the Inventory Transition
After signing the agreement, the inventory is sent to us. If the inventory is less than 1000 units, it’s transitioned in less than 24 hours; otherwise, it may take up to 2-4 days.
4
Inventory Audit and Storage
Once the inventory is shipped and an inventory audit is performed, it’s stored and ready to be picked up, packed, and shipped.
5
System Integration
While we wait for the inventory to arrive, we do the system integration. Our system integrations are very seamless and include numerous platforms like Shopify, Wix, Etsy, Amazon, FBM, BigCommerce, Magento, etc.
Wanna discover why OpsEngine is the best option for your company?
get in touch
B2C Fulfillment Industries
Served by OpsEngine
Ecommerce Fulfillment Industries Served by OpsEngine
Explore Our Operational Services
Operational rigor built with checks-and-balances, error-proofing, traceability, and accountability in mind.
Explore Services
Ecommerce Fulfillment
E-commerce fulfillment based on qualitative factors starting from receiving and through inventory management, returns, and fulfillment with transparency, communication, and technology.
Learn More
Omni-channel Fulfillment
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and workflows.
Learn More
Kitting Services
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
Learn More
Subscription Box Fulfillment
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
Learn More
Crowdfunding Fulfillment
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination. We know what it takes!
Learn More
Amazon FBA Prep Center
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
Learn More
Ecommerce Fulfillment
E-commerce fulfillment based on a qualitative foundation, we manage your receiving, inventory, returns, and fulfillment with transparency, communication, and technology.
Learn More
Omnichannel Fulfillment
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and scheduling.
Learn More
Kitting Services
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
Learn More
Subscription Box Fulfillment
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
Learn More
Crowdfunding Fulfillment
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination.
Learn More
Amazon FBA Prep Center
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
Learn More
SALES CHANNELS & SCALABLE INTEGRATIONS
Manage less. Sell more. Ship everywhere.
Connected to all major e-commerce sales channels and shipping carriers.
Still have questions?
Do you provide any additional services such as order tracking or customer support for TikTok orders?
The accuracy begins with having a very robust inventory receiving workflows and processes. We make sure that our customers save money by taking care of every detail: inventory receiving, proper inventory audits, comparing with packing slips, counting the inventory, storing. Each item goes through triple scanning. These quality measures exclude any inaccuracies in our fulfillment processes.
What are the shipping options available for B2C orders?
We work with UPS and USPS with optimal rates, however based on customers’ requests we are open to work with other carriers. Also we don’t recommend working with any subprime services like FedEx Smart post, because they are slow and process orders within 8-14 days.
What technology and systems do you use to ensure accurate and efficient order processing?
We use a very robust warehouse system. With our technology we ensure live order management, real time inventory sync and access, and customers get their personal dashboards for transparent performance purposes. The dashboard access gives the opportunity to see such features as late shipping orders, product expiration dates and batch numbers.
How does B2C fulfillment differ from B2B fulfillment?
B2C fulfillment involves fulfilling orders directly to individual consumers, focusing on fast and efficient delivery to residential addresses. In contrast, B2B fulfillment caters to businesses and often handles larger order quantities, specialized packaging, and delivery to commercial addresses.
What types of products are suitable for B2C fulfillment?
The types of products suitable for B2C fulfillment are parcel-sized, and lightweight products, ranging up to 10 pounds. It can be apparel, jewelry, personal accessories, toys and games, home goods, health and wellness-related products including supplements, and CPG (consumer packaged goods). Food can be included as well, but it must be shelf-stable (food types that don’t require refrigeration).
Solutions-Based Fulfillment Service
We are a responsible group of people who left our highly successful careers to disrupt the 3PL industry with an unorthodox approach; "Your Warehouse Department."
Operational excellence has been the cornerstone of our successful operational careers. We are now passing that onto many brands.
We believe that the details matter for a full-circle operational experience: excellent written and verbal communication, automation rules, paperless workflows, brand support, auditing/QA, dual-custody receiving and returns, and more.
Continuous improvement is the foundation for operational excellence. We thrive with serious operational experience and tools like The Toyota Way, Lean Management Principles, 5S, Inventory Management Principles, and more.
This is Ops Engine
.png)
