Possibilities, System Rules & Tools
∞
Inventory Accuracy Checkpoints
4X
Dedicated & Solutions-Based
100%
Picking Accuracy & On-Time Outbound
99.97%
Omnichannel Fulfillment Services
Streamlined Omnichannel Fulfillment for Multi-Channel Sellers
Streamline your order fulfillment, sync inventory across all channels, and ensure on-time delivery with our integrated omnichannel solution.
Keep Your Inventory in Sync Across Every Platform
When you sell on your website, Amazon, TikTok Shop, and retail at the same time, inventory chaos becomes the norm. Our system tracks every unit in real time across all your channels, updating counts the second an order ships or new stock arrives. No more overselling on Shopify while boxes sit in the warehouse, no more manual spreadsheets trying to reconcile what's actually available.
You get one accurate count that feeds every storefront automatically, so your customers see what's real and your team stops firefighting stock issues. The system doesn't guess or sync on a delay. It knows exactly what you have and where it needs to go, turning inventory management from a daily headache into something that just works in the background.
Benefits of Omnichannel Fulfillment Services
Unified Order View
See orders from every channel in one dashboard instead of jumping between platforms. Every order appears in the same queue with the same detail level, making it easier to spot patterns and keep your team aligned without constantly switching tabs.
Smart Routing
Orders automatically flow to the right fulfillment process based on channel requirements, product type, or shipping speed. Subscription boxes get special packaging, retail orders get compliance labels, and rush orders move to the front without manual sorting.
Channel Rules
Set specific handling instructions for each sales platform once, then let the system apply them consistently. Amazon orders get required prep, retail shipments include formatted packing slips, and DTC packages get branded inserts, all automatic based on order origin.
Priority Handling
Flag high-value customers, time-sensitive promotions, or subscription renewals to jump the queue when needed. The system makes sure your most important orders get packed first while standard shipments flow smoothly behind them.
Bulk Ations
Process similar orders together with a few clicks instead of one at a time. Group orders by shipping method, destination, or product to speed up fulfillment during flash sales or wholesale runs without sacrificing accuracy.
Live Status Tracking
Watch orders move from received to picked to packed to shipped in real time, with timestamps and staff notes at every stage. When customers ask about their order or marketplaces flag delays, you have instant answers.
What Our Customers Say About Us
Working with Ops Engine has been an outstanding experience. As a shipping vendor, I see how they manage omnichannel fulfillment effectively for their clients. They are reliable, provide clear communication with their clients, and make sure that inventory is handled professionally.
Kandace, Sr. Manager
Passport Shipping
My experience with Ops Engine has been excellent. In my 10+ years managing logistics and operations, I have not worked with an omnichannel fulfillment provider as hands-on and committed to client success. They take an active role in optimizing fulfillment operations and provide expert services across all sales channels.
Ryan, Founder & Principal
Operations Consultant
Switching to Ops Engine has been one of the best decisions we have made for our business. Their omnichannel fulfillment services allow us to manage inventory, orders, and shipping efficiently across multiple platforms. We communicate directly with their warehouse team and receive immediate updates on any issues.
Jaclyn, Founder & CEO
Supplement Brand
Working with Ops Engine has been an absolute pleasure. As a small business with multiple sales channels, we needed an omnichannel fulfillment provider that could adapt to our needs. We consider ourselves lucky to partner with such industry experts
Pio, Co-Founder
NFT Brand
Ops Engine is a true extension of our operations team. Their omnichannel fulfillment services ensure that our inventory is managed efficiently across all sales channels. This partnership has saved us significant time, money, and energy and optimized our logistics in general. Finding such dedication and expertise is rare in the operations world.
Amy, Founder & CEO
CPG Brand
Our Omnichannel Fulfillment Process
1
Consultation & Needs Assessment
During this phase, we ask your team to provide product details, sales information, and fulfillment preferences such as packaging requirements and shipping methods.
2
Service Agreement and Proposal
We review the proposal and answer any questions you may have. Before we start being your omnichannel fulfillment service provider we want to make sure that we have captured the needs and functions, specific to your brand.
3
Inventory Transition and Audit
When your inventory arrives at our fulfillment center, we perform an audit and then store it in our secure, organized warehouse ready for picking, packing, and shipping.
4
System Integration
After setting up your inventory, we integrate it with your all sales channels. After that the inventory syncing is set up automatically to avoid overselling and stockouts. All transactions are captured instantly, therefore, items sold on Amazon will no longer be available in your Shopify store or retail shop.
5
Order Fulfillment
Once an order is placed, we pick, pack, and ship it to the client. Orders may require different packing styles based on the channel, whereas retail orders may have specific labeling requests.
6
Shipping and Delivery
Orders are sent to the clients through the most effective and fastest available option. We select the best carrier based on the delivery location to make that happen.
7
Returns Management Across All Channels
If a customer needs to return an order, we handle it according to the platform requirements where they made a purchase. Our omnichannel fulfillment services ensure proper handling of retail or wholesale returns according to retailer agreements.
8
Ongoing Support
Our collaboration goes beyond just fulfilling orders. We consistently monitor performance metrics, deliver reports, and provide recommendations to improve your supply chain. Our team stays available for support, making sure your processes operate smoothly.
Communication is the bridge between strategy and implementation.
Arsen Janikyan, Founder & CEO, Ops Engine
Get in touch
Omnichannel Fulfillment Industries
Served by OpsEngine
Ecommerce Fulfillment Industries Served by OpsEngine
Explore Our Operational Services
Operational rigor built with checks-and-balances, error-proofing, traceability, and accountability in mind.
Learn More
E-commerce fulfillment based on qualitative factors starting from receiving and through inventory management, returns, and fulfillment with transparency, communication, and technology.
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and workflows.
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination. We know what it takes!
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
E-commerce fulfillment based on a qualitative foundation, we manage your receiving, inventory, returns, and fulfillment with transparency, communication, and technology.
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and scheduling.
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination.
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
SALES CHANNELS & SCALABLE INTEGRATIONS
Manage less. Sell more. Ship everywhere.
Connected to all major e-commerce sales channels and shipping carriers.
Still have questions?
What strategies do you employ to optimize inventory across multiple channels?
An inventory planning software is recommended for the brand that matches the best, and OpsEngine provides guidance and references for a certain system.
However, the brand is ultimately responsible for managing and planning its inventory because it knows best and wants to be aligned with its marketing and financial goals.
How do you manage returns and exchanges in an omnichannel environment?
Regardless of where the inventory comes from for the most part returns have the same workflow. Our order management system has all of that information available. The items go through quality assurance procedure: smell test, visual test and other testings available based on the product type.
Once the QA is complete we will repackage based on the brand's requirements and put it back into stock available for resell. For the most part, returns are processed within 24 to 36 hours of receiving them.
How can omnichannel fulfillment help businesses improve their customer experience?
Omnichannel fulfillment helps businesses to reach a wider audience. For example, a business can have 10,000 unique visitors per month on Shopify and 150,000 unique visitors per month on Amazon. But Presence on different marketplaces just for the sake of having a presence on different marketplaces is not recommended. It needs to be absolutely relevant.
What channels does your omnichannel fulfillment service support?
OpsEngine primarily supports the most common channels like Shopify, WooCommerce, Magento, BigCommerce, Etsy, and Amazon and is open to integrating with more channels based on the brand’s needs.
Why Multi-Channel Brands Work With Us
Hands-On Expertise Across Channels: Our team knows ecommerce, marketplaces, and retail platforms inside out. We handle the quirks of each channel, inventory updates, order routing, and special rules so you can sell everywhere without extra stress.
Custom Omnichannel Solutions: No two businesses run the same way. We tweak packaging, handling, and shipping for each channel to make sure orders go out right and customers stay happy.
Operations That Grow With You: Opening a new marketplace, store, or DTC channel? We make sure your fulfillment keeps up so selling across channels never slows you down.
Practical Channel Specific Support: Our team isn’t just behind a desk. They know each channel’s rules and can fix problems fast to keep orders moving.
Affordable Multi-Channel Fulfillment: By cutting down manual work and mistakes across channels, we give you great service without breaking the bank.
Integrated Technology for Omnichannel Fulfillment Services
Our warehouse management platform connects directly with Shopify, WooCommerce, Amazon, BigCommerce, and TikTok Shop so orders flow in the moment they're placed. Orders arrive automatically, the system applies your fulfillment rules, and inventory updates across every platform at once.
Your analytics dashboard shows performance by channel in one view. Compare return rates, see which products move fastest where, and catch inventory issues before they create problems. The platform generates shipping labels, sends tracking numbers back to marketplaces, updates stock counts, and triggers reorder alerts when quantities drop.
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