Possibilities, System Rules & Tools
∞
Inventory Accuracy Checkpoints
4X
Dedicated & Solutions-Based
100%
Picking Accuracy & On-Time Outbound
99.97%
DTC Fulfillment Services in Los Angeles, California
DTC Fulfillment Services in
Los Angeles, California
Our DTC fulfillment services are designed to make sure your orders are delivered fast and accurately. We integrated an innovative cloud-based system and expert operations to keep your customers happy.
What are DTC Fulfillment Services?
Running a DTC brand means hustling a lot—orders, inventory, shipping, and customer expectations. That’s where we come in. We handle everything: storing, packing, and shipping orders straight to your customers, so that every delivery is fast and accurate every time.
We got everything you need - real-time inventory, flexible shipping solutions, a fulfillment team that gets your brand. You can focus on growing your business and keeping your customers coming back.
DTC Fulfillment Service Advantages
Fast and Accurate Shipping
Customers of the DTC industry expect fast and accurate delivery. If it's not accomplished, customers will leave bad reviews, and overall make a bad impact on your sales. We ship your orders from strategically located fulfillment centers to minimize waiting times and provide every customer a real-time tracking opportunity, so that they never wonder, where their parcel is.
Inventory Sync with Our System
Running out of stock mid-sale is a nightmare. Our WMS is built in a way, that it automatically updates your inventory across all sales channels. You will always have in hand the information about your product availability and will avoid overselling.
Handling Sales Spikes
We are getting happy when your DTC brand goes viral resulting in big sales. Our expert team is ready to handle all kinds of sudden spikes and no process is slowed down. Your orders will be delivered like any other day.
Branded Packaging and Inserts
Your packaging is a part of the customer unboxing experience. We make sure to include customized packaging, handwritten notes and any other kind of tailoring that you could think of.
Budget-Friendly Shipping Fees
It's our job to find the carriers and routes that match your shipping goals the best. We split your inventory across our warehouses and work with trusted carriers to keep costs low, shipping times short, and your customers happy.
Fast and Easy Returns
Returns can happen often, especially among DTC Brands. It can be due to different reasons but handling them right is another kind of experience that is going to keep your customers coming back. We process returns fast and prepare the returned items for resale.
What Our Customers Say About Us
Finding a fulfillment partner who understands DTC can be tough. OpsEngine gets it. They manage our inventory, process returns quickly, and keep shipping costs down. If you’re scaling a DTC brand, they’re the partner you want.
Nina, Operations Manager
Luxury Skincare Brand
I have worked with multiple fulfillment centers for years and I can say for sure that a fulfillment center that truly understands DTC is a gem. OpsEngine played a big part for our success. They don't just move boxes - they helped us build a stronger brand.
Thomas, Logistics Manager
Consumer Electronics Brand
We needed a fulfillment partner who understood the fast pace of DTC. Ops Engine has been incredible at keeping up with our order volume, handling custom packaging, and making sure customers get exactly what they ordered. We’re grateful to have them in our corner.
Emma, Co-Founder
Pet Supply Brand
I’ve managed fulfillment for years, and finding a provider that truly understands DTC is rare. OpsEngine is hands-on, detail-oriented, and genuinely invested in our success. They don’t just move boxes—they help us build a stronger brand.
Megan, Operations Director
Home Goods Brand
Switching to OpsEngine for fulfillment was the best move we made. We have direct access to their team, get real-time inventory updates, and never have to chase down shipping issues. They’ve helped us work through some major logistics challenges and grow faster.
Jake, Founder & CEO
Supplement Brand
How OpsEngine Implements DTC Fulfillment in Los Angeles, CA
1
Onboarding and Inventory Transition
The first step we take together is to get to know your business goals and product requirements. Then we arrange a safe transition of your inventory to our warehouse where, we perform check-in, audit, and storing in a way that makes picking and packing fast.
2
Technical Setup and Store Integration
Then we integrate our system with your store - Shopify, WooCommerce or whatever you use, we have a solution for that. Whenever orders start flowing you won't have to lift a finger, everything is already automated.
3
Order Processing
As soon as a customer places an order, we start working immediately. Our team picks the product and double-checks for accuracy, and the right product is shipped to the right customer every time.
4
Custom Packing and Assembly
We take care of your brand's special packaging or bundled products that need assembly. We make sure they’re accurate, secure, and ready to ship.
5
Labeling and Carrier Handoff
When orders are ready and packed, we label and sort shipments for pickup. We work with major carriers who guarantee keeping things moving fast and get orders out the door without delays.
6
Tracking and Order Visibility
You and your customers get live tracking updates, so they won’t guess where an order is or when it will arrive.
7
Inventory Monitoring and Restocks
We keep an eye on stock levels and let you know when it’s time to restock. If we see trends in sales, we help you plan ahead to avoid stockouts.
8
Growing Together
We grow alongside with your brand. As you start receiving high order volumes or seasonal spikes we adjust our services to keep the processes delivering the same results.
Communication is the bridge between strategy and implementation.
Arsen Janikyan, Founder & CEO, Ops Engine
Get in touch
DTC Fulfillment Industries
Served by OpsEngine
Ecommerce Fulfillment Industries Served by OpsEngine
Explore Our Operational Services
Operational rigor built with checks-and-balances, error-proofing, traceability, and accountability in mind.
Learn More
E-commerce fulfillment based on qualitative factors starting from receiving and through inventory management, returns, and fulfillment with transparency, communication, and technology.
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and workflows.
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination. We know what it takes!
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
E-commerce fulfillment based on a qualitative foundation, we manage your receiving, inventory, returns, and fulfillment with transparency, communication, and technology.
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and scheduling.
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination.
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
SALES CHANNELS & SCALABLE INTEGRATIONS
Manage less. Sell more. Ship everywhere.
Connected to all major e-commerce sales channels and shipping carriers.
Still have questions?
What level of visibility and reporting do you offer to track DTC orders, shipments, and inventory levels in real-time?
Inventory is maintained and accessible in real-time. Inventory also syncs in real-time after every transaction with the brand's e-commerce platform. Shipping reports, out-of-stock notifications, replenishment alerts, order management, and lot management are all features utilized and accessible in real-time.
How do you manage inventory levels and ensure stock availability for DTC sales, especially during peak seasons or promotions?
Inventory accuracy truthfully and undoubtedly begins with proper receiving workflows. We do not, under any circumstances, sacrifice receiving workflows and their details for any reason. Scanning, counting, quality assurance, inventory system updates, lot management, discrepancy recording and recording, and strategic inventory placement are all part of our receiving workflows.
How do you handle special packaging requirements or branded packaging for DTC orders?
Our founder has a brand-scaling background and understands, trains, and promotes brand uniqueness. We welcome, support, and set up workstations, custom tape dispensers, specific carton sizes (branded or unbranded), inserts, poly mailers, and other requirements. Foundationally, Ops Engine is set up to be “Your Warehouse Department.”
What technology and systems do you employ to ensure fast and accurate order fulfillment for DTC orders?
A successful DTC fulfillment center is a combination of a highly experienced operator plus a robust, state-of-the-art warehouse management system that includes order management, inventory management, warehouse execution, and shipping systems. One without the other is not the greatest experience, leading brands to experience operational challenges that prevent scaling. We use the ShipHero warehouse management solution.
Why Choose OpsEngine for DTC Fulfillment?
We don’t do one-size-fits-all fulfillment. Every DTC brand is different, and we set up workflows that match your product and business requirements to match customer expectations.
We make fulfillment feel in-house. You’re not just handing off orders—you’re getting a fulfillment partner that works like an extension of your team.
We eliminate the gap between online orders and real-world fulfillment. Many fulfillment providers operate on outdated systems that don’t sync well with modern DTC brands. Our tech-first approach makes sure so there’s no lag, no manual data entry, and no missing orders—just smooth fulfillment from cart to doorstep.
We solve problems before they happen. We spot issues early and fix them before they impact your business.
You get real support, from real people. No automated replies or waiting days for an answer. Our team is always here when you need us.
How Ops Engine’s Warehouse Management System (WMS) Works
Our Warehouse Management System (WMS) is designed for DTC brands that want easy and transparent view without making things complex. You get a clean intuitive dashboard and can track your inventory, see orders in real time, and know exactly what’s shipping—without digging through endless reports. It’s built to keep things simple, give you full control and avoid stress and frustration of complicated systems.
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