Possibilities, System Rules & Tools
∞
Inventory Accuracy Checkpoints
4X
Dedicated & Solutions-Based
100%
Picking Accuracy & On-Time Outbound
99.97%
Shipping Fulfillment Services
Shipping Fulfillment Services
OpsEngine manages the shipping side of your warehousing, inventory management, and fulfillment operations, from carrier selection and rate routing to end-to-end tracking. Orders go out accurately, on time, and at the best available rate.
Shipping Fulfillment Services
Shipping Fulfillment Services
OpsEngine manages the shipping side of your warehousing, inventory management, and fulfillment operations, from carrier selection and rate routing to end-to-end tracking. Orders go out accurately, on time, and at the best available rate.
Multiple Carriers, One Fulfillment Partner
At OpsEngine, we manage shipping as a core part of your fulfillment operation.
We work with a broad carrier network so every order gets matched to the right shipping option based on destination, cost, and delivery window. For standard domestic orders, we ship through USPS, UPS, FedEx, and DHL eCommerce with negotiated rates that reflect the volume we move across all our brand partners. For international orders, we work with Zonos and Passport to manage customs clearance, duties, and cross-border logistics.
Because we ship on behalf of multiple brands, the rate savings we've built across this entire network get passed to our partners from day one, regardless of their current order volume. Our costs are based on our collective volume across all of our brand partners, not individual brands.
Shipping Advantages Through Fulfillment
Multi-Carrier Access
Each order gets matched to the carrier and service level that makes the most sense for that specific shipment, based on weight, destination, and delivery window, not just whatever default carrier is on file.
Smart Rate Routing
Live rates are pulled across carriers the moment an order is processed. The system selects the best option automatically, so every shipment moves through the most cost-effective and reliable route without any manual decision-making.
Volume-Based Carrier Discounts
Our carrier contracts are built on the combined volume of every brand we work with. That buying power translates into real discounts that get passed directly to our partners.
Real-Time Tracking and Shipment Visibility
Every label created generates a tracking number that feeds into your order management system in real time. Your team has full visibility, your customers get automated updates, and delivery exceptions get caught and resolved by our team before they become support issues.
Returns and Backorder Shipping
On returns, we generate prepaid labels, receive the shipment back into our facility, inspect it, and restock it accurately. On backorders, we hold the order in the queue and ship it out automatically the moment inventory is back in stock.
Shipping Insurance and Claims Management
Depending on the carrier and shipment value, shipments are automatically insured by the carrier. Every shipment we process is covered, and when a carrier claim needs to be filed, we handle it. Lost packages, damaged goods, and delivery failures get documented and resolved without your team having to manage the back and forth with carriers directly.
What Our Customers Say About Us
Ops Engine is truly an extension of our team. They know how important it is to have fast and reliable shipping for DTC brands, and they make sure every order gets to it's destination time. Working with them has saved us time, money, and a lot of stress.
Lucas, Founder
Apparel Brand
We needed a fulfillment partner who understood the fast pace of DTC. Ops Engine has been incredible at keeping up with our order volume, handling custom packaging, and making sure customers get exactly what they ordered. We’re grateful to have them in our corner.
Emma, Co-Founder
Pet Supply Brand
Finding a fulfillment partner who understands DTC can be tough. OpsEngine gets it. They manage our inventory, process returns quickly, and keep shipping costs down. If you’re scaling a DTC brand, they’re the partner you want.
Nina, Logistics Manager
Skincare Brand
My experience with Ops Engine has been nothing short of spectacular. Over my 10+ year career running operations and logistics, I have never encountered a warehouse provider as willing to be so hands-on and show genuine care in their clients' businesses.
Ryan, Founder & Principal
Operations Consultant
Working with OpsEngine has been an outstanding experience. I see firsthand, as a vendor, how they treat their partners and, most importantly, their customers. They are incredibly reliable, communicate effectively, and are dedicated to their customers.
Kandace, Sr. Manager
Passport Shipping
Finding an 3PL is not easy, because you need somebody to trust and who is able to think along with us, and many other components for the right fit. I would highly recommend Ops Engine if you are looking for a 3PL that will act as your operations department!
Danielle, Founder & CEO
Pet Brand
From Our Warehouse to Your Customers’ Door, Simplified
1
Inbound Receiving
Inventory arrives at our facility, gets checked in against the PO, counted, and logged into the WMS accurately before it touches a shelf.
2
Inventory Positioning
Stock gets slotted based on order velocity and product type, so the right items are always in the right location for fast, accurate picking.
3
Order Processing
Orders flow in from your storefront automatically, get picked and packed to spec, and staged for outbound shipping.
4
Carrier Selection and Label Generation
Our system selects the best carrier and rate for each order, generates the label, and validates every detail before anything moves.
5
Same-Day Outbound
Orders processed within the cutoff window go out the same day on a fixed carrier pickup schedule, consistently.
6
Tracking and Exception Management
Every shipment gets monitored across the carrier network end-to-end. Delays, address issues, and delivery failures get flagged and resolved by our team directly.
7
8
Communication is the bridge between strategy and implementation.
Arsen Janikyan, Founder & CEO, Ops Engine
Get in touch
Ecommerce Fulfillment Industries Served by OpsEngine
Explore Our Operational Services
Operational rigor built with checks-and-balances, error-proofing, traceability, and accountability in mind.
Learn More
E-commerce fulfillment based on qualitative factors starting from receiving and through inventory management, returns, and fulfillment with transparency, communication, and technology.
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and workflows.
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination. We know what it takes!
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
E-commerce fulfillment based on a qualitative foundation, we manage your receiving, inventory, returns, and fulfillment with transparency, communication, and technology.
Experience an omni-channel fulfillment with an organized approach that's based on standard operating procedures, automation rules, proactive communication, and scheduling.
Effectively managed value-added services necessary to enhance your product presentation and sales ceremony: kitting services, assembly, returns (reverse logistics), retail prep, sorting, & more.
A tailored approach to subscription box fulfillment, including scheduling, assembly, packaging, and general execution, is essential for timely fulfillment of subscription orders.
An organized crowdfunding campaign requires a fulfillment partner who understands marketing, logistics, supply chain management, and fulfillment coordination.
We'll focus on your physical goods and operations while you work on your Amazon strategy, marketing, product acquisition, and growth. Our Amazon FBA prep offers wide range of services.
SALES CHANNELS & SCALABLE INTEGRATIONS
Manage less. Sell more. Ship everywhere.
Connected to all major e-commerce sales channels and shipping carriers.
Still have questions?
Do you handle small parcel shipping for high order volumes?
Yes. Most day-to-day orders move as small parcels through standard carriers, even at high volumes. Each one is processed, labelled, and tracked individually so it stays accurate and consistent, no matter how many orders are going out.
What happens if a package is delayed or doesn’t arrive on time?
Shipments are monitored as they move through the network. If something falls outside the expected delivery window, it gets flagged and followed up. Issues like delays, missed scans, or delivery problems are handled directly, and claims are managed when needed.
How do you choose the shipping method for each order?
Each order is evaluated based on where it’s going, how much it weighs, and how fast it needs to arrive. From there, the most suitable carrier and service level is selected so the shipment moves at the right speed without unnecessary cost.
Shipping Services We Manage for Your Brand
Same-Day Shipping: Orders confirmed before our daily cutoff get picked, packed, labeled, and handed off to the carrier the same day, every day.
2-Day and Expedited Shipping: We pull live rates across UPS, FedEx, and regional carriers and select the service level that hits your customer's delivery window at the best available rate.
Standard Ground Shipping: Ground shipments run through USPS, UPS, and FedEx based on package weight, destination zone, and the best rate at the time the order is processed.
International Shipping: We ship globally through Zonos and Passport, both handling customs documentation, duty calculations, and carrier coordination on the receiving end so orders clear without delays or unexpected charges.
Freight and LTL Shipping: Large B2B and retail replenishment orders get palletized, booked through our LTL carrier network, and shipped with full documentation, BOLs, packing lists, and delivery confirmation included.
White Glove and Special Handling: Fragile, high-value, or oversized products get the right packaging, the right carrier, and signature confirmation or specialized delivery coordination set up before the order leaves our facility.
Tracking and Shipment Visibility
Tracking isn't just a link you send to a customer. It's an active data stream that tells you whether your fulfillment operation is performing. At OpsEngine, we monitor that stream across every active shipment.
Tracking data syncs in real time with your storefront, whether that's Shopify, WooCommerce, BigCommerce, or another platform. Order status stays current automatically and your customer service team has the information they need without chasing carrier portals.
On our end, we monitor every active shipment across the carrier network. Delays, address exceptions, and delivery failures get flagged and worked on by our team directly. That's the level of accountability we hold on every order we process.
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