US Fulfillment Services for Canadian Brands

We help Canadian brands ship from inside the US, cut delivery times, lower shipping costs, and scale without building US operations from scratch.

Why Canadian Retailers Need a US-Based 3PL Partner

Here's the reality: your Canadian customers love buying from you. Your US customers? They expect Amazon-level speed at reasonable prices.

Border delays kill conversion rates. When a customer in Chicago sees "7-10 business days" and "possible customs fees," they're already clicking away. Your product might be great, but the shipping experience makes you look slow and expensive.

Margins get squeezed at every turn. International shipping rates are brutal. Duties and brokerage fees eat profits. Returns become a financial nightmare when products cross back over the border. You're stuck choosing between fast shipping that destroys your margins or affordable shipping that destroys your customer experience.

US buyers have zero patience for cross-border friction. They don't want surprise fees at delivery. They won't wait two weeks for a package. And when competitors offer free two-day shipping from within the States, you're fighting an uphill battle with one hand tied behind your back.

Simplify Cross-Border Operations for Faster US Shipping

Orders get fulfilled from our US fulfillment center, which means your customers receive packages just like they would from any domestic brand. No border crossings, no customs surprises, no international tracking anxiety.

You get two to three-day delivery coverage across most of the US, same-day processing when orders come in early, and shipping costs that actually make sense for your margins. Your customers get their stuff fast, and you stop hemorrhaging money on international rates.

Boost Customer Satisfaction and Streamline Returns

Returns go to a US address, get inspected here, and get restocked without crossing any borders. Your US customers get faster refunds because we're not waiting on international transit times.

You save money because reverse logistics stay domestic. We handle the inspection, decide what goes back to active inventory, and keep your customers happy without the nightmare of international return shipping costs eating your lunch.

Scale Your Brand's U.S. Presence with Scalable Fulfillment

Growth shouldn't mean rebuilding your entire operation every few months. Our setup flexes with your volume, whether you're doing fifty orders a day or five hundred.

Launch a TikTok campaign that goes viral? We've got you. Does the holiday season double your normal volume? No problem. Add Amazon to your channel mix? Already integrated. You focus on selling, we make sure the boxes get out the door.

Leverage Our Fulfillment Center in the USA for Nationwide Reach

Our West Coast location puts you close to major shipping routes and population centers. California gives you cost-efficient access to the entire western US, plus reasonable transit times to everywhere else.

Port proximity means your inbound freight from Canada flows smoothly. Major carrier networks run through here, which translates to better rates and faster service for your customers from Seattle to Miami.

What Our US Fulfillment Service Includes

Our U.S. fulfillment service gives Canadian brands a complete solution for storing, managing, and shipping inventory domestically, keeping operations smooth and customers happy.

FDA Registered US Warehouse Storage‍

Climate-controlled space that meets federal requirements for health, beauty, supplements, and food products. Your inventory stays compliant and safe.

Easy Integration With Your Existing Platforms‍

We plug into Shopify, WooCommerce, Amazon, BigCommerce, and basically every major platform you're already using. No tech overhaul required.

Order Pick And Pack And Domestic Shipping‍

We pick your orders accurately, pack them properly, and ship them out using the best domestic carrier for each destination. Simple as that.

Returns Handling Inside The US‍

Domestic return address, inspection, restocking decisions, and inventory updates without cross-border headaches slowing everything down.

Inventory Visibility And Reporting‍

Real-time visibility into what you have, where it is, and how fast it's moving. No guessing games with your stock levels.

Omnichannel Fulfillment‍

Whether orders come from your website, Amazon, Etsy, or a pop-up shop, we handle them all from the same inventory pool with the same speed and accuracy.

How We Move Your Inventory From Canada to the US

Step 1: Freight Coordination‍

We align with your freight partners or trusted cross-border carriers to make sure your shipment is received exactly when it arrives. You schedule, we handle the timing and handoff.

Step 2: Customs Documentation Support‍

We help you understand what paperwork you need and guide you through the documentation process. No, we're not customs brokers, but we've done this enough times to know what causes delays and what doesn't.

Step 3: Inventory Intake with Quality Checks‍

Once your products arrive, we count everything, check for damage, verify SKUs against your manifest, and get it all entered into our system. You get a full receiving report so you know exactly what made it.

Why Choose OpsEngine's Fulfillment Services in the USA

We're not just another warehouse that happens to have Canadian clients.

• Experience with Canadian brands – We understand the specific challenges you face because we've solved them repeatedly for other Canadian retailers breaking into the US market
• Cross-border compliance knowledge – We know what trips up Canadian brands on the regulatory side and help you avoid those pitfalls before they become expensive problems
• Strategic West Coast location – Our California facility gives you speed and cost advantages that East Coast warehouses can't match for nationwide coverage
• Hands-on onboarding and support – You get actual people who learn your business, not ticket systems and offshore call centers reading from scripts
• State sales tax awareness – We stay current on nexus rules and filing requirements so you can make informed decisions about your tax obligations
• Support that fits your business – You talk to people who know your SKUs, understand your peak seasons, and actually care if your promotion goes smoothly

Affordable and Transparent Fulfillment Pricing for Canadian Retailers

Pricing depends on what you're shipping, how much volume you're doing, and what services you actually need. We don't believe in one-size-fits-all rate cards that hide fees in the fine print.

You get a custom quote based on your real requirements. No surprise charges six months in. No hidden fees for "special handling" that should be standard. Clear monthly invoicing that shows exactly what you're paying for and why.

FAQs

How do you handle US customs and duties?

We don't act as your customs broker, but we coordinate closely with brokers to make sure your inbound shipments clear smoothly. We provide guidance on documentation, help you understand what information customs needs, and schedule receiving around clearance timing. Your shipment typically clears before arriving at our facility, so by the time we see it, the customs piece is handled.

What are my US sales tax obligations?

That's between you and your tax advisor, honestly. But here's what we can tell you: storing inventory in California creates nexus, which means you likely need to collect and remit California sales tax at a minimum. Many Canadian brands also register in a few other high-volume states. We can't give tax advice, but we can connect you with professionals who specialize in cross-border commerce tax compliance if you need them.

Can you coordinate with my US marketing campaigns for timed promotions?

Absolutely. Tell us when your big campaign drops, what kind of volume spike you're expecting, and any special packaging or inserts you need for that promotion. We'll make sure you have adequate inventory on hand, adjust our staffing if needed, and execute whatever custom fulfillment requirements make your campaign work. We've supported product launches, influencer collabs, holiday pushes, and flash sales without breaking a sweat.

Do you offer seasonal storage or flexible space for peak periods?

Yes. If you need to bring in extra inventory for Q4 or stock up before a major sales event, we can accommodate that. We bill storage by what you're actually using, not some arbitrary minimum that costs you money during slow months. Seasonal flexibility is built into how we operate because we know retail doesn't happen at a steady pace twelve months a year.

When does working with a US 3PL not make sense?

Working with a U.S. 3PL may not make sense if you're shipping only a few orders per month. In this case, the cost of storing inventory in a U.S. warehouse, plus taxes and duties, could outweigh the benefits, making international shipping from Canada more cost-effective.

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