

Crossing the Atlantic to sell in the US is easier said than done. Ocean freight takes weeks. Air freight is faster but much more expensive. Then there are customs procedures, port delays, and US customers who expect fast delivery and reliable tracking.
OpsEngine supports UK brands making that jump with a real US fulfillment operation, people, process, and systems, so it doesn’t feel like you’re duct-taping global warehousing together. You get a team that works like your “warehouse department”, with clear communication and day-to-day follow-through.
Getting your products from the UK to the US can feel like a long journey, but the moment they arrive at our warehouse, we take over. We check every item, count it, make sure it matches your order, and put it in the right place. Our FDA-registered warehouse gives brands an extra layer of confidence in compliance and storage standards, especially in categories like supplements, beauty, and personal care.
In the US, two to three-day delivery feels normal. Longer delivery windows can slow sales, raise “Where is my order?” tickets, and push shoppers to competitors.
Domestic US fulfillment fixes the biggest friction points. Orders ship without per-order customs delays, delivery times drop fast, tracking gets cleaner, and the checkout experience feels local, which often helps conversion.
Running US logistics from the UK shouldn’t mean waiting for updates. Our warehouse management system gives you live visibility into inventory, orders, and shipments so you can see what’s happening as it happens.
You can check on-hand units by SKU, track order status from pick to ship, and spot low-stock risks early. That makes it easier to plan reorders, promos, and channel allocation without guessing.
Moving from “we ship from the UK” to “we fulfill inside the US” is a big operational shift. Here’s the process we run with UK brands, so nothing gets lost in between.
We start by understanding your sales patterns, seasonal peaks, and channel mix. This lets us set up your US operations to handle volume efficiently and reduce bottlenecks before they happen.
Your products arrive looking ready to sell. We handle labeling, kits, and subscription boxes, so your brand experience stays consistent across all US orders.
When inventory arrives, we receive it, count it, and verify SKUs against what you sent. If something is off, you’ll know right away, so it doesn’t turn into backorders later.
Inventory is stored and organized for efficient picking, then allocated based on how you sell, DTC, Amazon, wholesale, or a mix. You can adjust allocation as demand changes.
We pick, pack, and ship orders from the US using domestic carriers, with processes built to protect accuracy and speed. Your customers get tracking that updates as they expect.
Returns are received, inspected, and handled based on your rules, restock, quarantine, or disposal. You can see return outcomes in reporting instead of wondering what’s happening in the back room.
Most UK brands don’t stay single-channel for long. One month it’s Shopify, next Amazon picks up, and then the wholesale calls. If your fulfillment setup can’t keep up, growth starts feeling like chaos.
We support the channel mix you’re building, while keeping inventory accurate and shipping performance steady, so you don’t have to choose between speed and control.
Shopify and DTC: We connect your store, sync orders, and keep inventory accurate as volume climbs. This keeps your storefront honest, so you don’t oversell or undersell.
Amazon US: We support Amazon fulfillment workflows, including FBA prep when needed. The goal is simple: send inventory in clean, compliant condition and keep listings in stock.
Wholesale and retail distribution: Wholesale comes with routing guides, labeling rules, and stricter deadlines. We help you hit those requirements so retailer orders move without chargebacks and rework.
B2B bulk shipments: For bulk orders, we handle larger picks, carton builds, and palletized outbound. That keeps big shipments organized, documented, and ready for scheduled pickups.
3PL pricing depends on what you sell and how you sell it, monthly order volume, SKU count, storage needs, kitting, returns, and channel mix. Two brands can ship the same number of orders and still need very different workflows.
What stays consistent is clarity. We’ll walk you through the cost drivers, share a clean rate structure, and map pricing to your operation so you can forecast with confidence.
Want to get US shipping speed for your UK customers without building your own warehouse? Schedule a consultation with OpsEngine, and we’ll map your inbound plan, storage setup, and shipping approach.